Step 1: Preparation of Colouring Emulsion Put on gloves. Press the content of the tube into a non-metallic dish (plastic, glass or porcelain), then add the developer fluid and mix the two ingredients with a colouring brush until a homogeneous colouring emulsion is produced. Please apply the emulsion to your hair as soon as you have finished mixing it to achieve an optimum colouring result. Step 2: Application of Colouring Emulsion For first colouring, the colouring emulsion is applied to unwashed hair strand by strand, using the colouring brush. Please make sure that you do not miss any strands. Then comb your hair through with a wide-toothed comb to achieve even distribution of the colouring emulsion in your hair. For the root colouring, make partings in your hair and apply the colouring emulsion to the roots. After allowing soaking time of 20 minutes comb the colouring emulsion evenly right down the ends of your hair. Step 3: Soaking Time The soaking time is 30 minutes; for the root colouring it is 20 minutes for the roots and another 10 minutes for the whole of your hair. The colour of the Colour Emulsion may change during the soaking time. Rinse until water runs clear (using shampoo is not recommended). Step 4: Application of Moisturizing Treatment with Argan Oil Apply the Moisturizing Treatment with Argan Oil. Leave on for 2 minutes and rinse again.
Koleston Color Tube 303/0 Dark Brown
12.30 SAR
Exchange and return
Return and Exchange Policy
At [Care Plus], we are committed to providing high-quality products to our customers. If you are not satisfied with your product, we offer you the option of exchange or return according to the following terms:
1. Return and Exchange Conditions
Return/Exchange Period: Customers can return or exchange products within [7] days from the date of receipt.
Product Condition: The product must be in its original, unused condition, with all original tags, packaging, and the invoice or proof of purchase.
2. Return and Exchange Process
Returning a Product: If you wish to return a product, please contact us at [customercare@careplus.sa] or [Chat with us directly at the bottom of the site where you’ll find the customer service chat icon] for instructions on how to return it.
Exchanging a Product: If you wish to exchange a product, you may choose an alternative product from the same category. Please contact us for further details.
3. Return Shipping Costs
Shipping Costs: If the return or exchange is due to a product defect or error on our part, we will cover the shipping costs. In the case of returns for other reasons (such as a change of mind), the customer will bear the shipping costs.
4. Refunds
Refund Process: If the return is accepted, the full amount will be refunded to the original method of payment used by the customer. The process may take [14] business days to complete.
5. Damaged or Defective Products
If the product is damaged or defective upon arrival, please contact us immediately upon receipt of the order. We will address the issue either by replacing the product or refunding the amount as per your preference.
6. Contact Us
If you have any inquiries or wish to initiate a return or exchange, please contact us via:
Email: [customercare@careplus.sa]
[Chat with us directly at the bottom of the site where you’ll find the customer service chat icon]
Business Hours: [Saturday to Thursday from 9:00 AM to 5:00 PM]
Additional information
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